Posts by: Bill Reynolds

The Power of a Successful Customer Advocate Program

Without a doubt, word-of-mouth recommendations are valuable and vital for company growth. Word-of-mouth recommendations are the biggest factor behind 20-50% of all buying decisions. If your customers have a good experience with your brand they are far more likely to become promoters of your brand or certainly offer endorsements. If you do enough research, you … Continue reading “The Power of a Successful Customer Advocate Program”

Plugin Review: Pretty Links Plugin

Hello everyone, it’s time again for another WordPress Plugin Review, this time it’s about the plugin– Pretty Links There are two versions of this plugin, the Lite version (on WordPress.org) and the Pro version. While there are a ton of features for the free Lite version, there are advantages to the Pro that you may … Continue reading “Plugin Review: Pretty Links Plugin”

Digital Leave Behinds – One of the Most Important Tools in Your Toolbox

A leave behind is a physical object that you leave behind to help the prospect remember you and your company after an in-person sales call. Many of us in sales give our prospects a sales packet, or email a bunch of documents in the hopes that our prospect will read them later. Leave behinds are an … Continue reading “Digital Leave Behinds – One of the Most Important Tools in Your Toolbox”

Nonprofit Digital Engagement Strategies

A number of local nonprofits who find themselves frustrated because they seem to keep going to the same ten local families in the area or that their donors are getting much older and willing to do less. One of the local charities we work with is frustrated that they spend so much on galas and do … Continue reading “Nonprofit Digital Engagement Strategies”

Top 5 Facebook Strategy Tips To Engage Customers

Having a Business page on Facebook is what most business do, but should they? Most don’t think past about getting a page, they set up one up, then think, “now what?” Here’s 5 things about a Facebook strategy for your new business page to consider. What’s it going to cost us to maintain a presence … Continue reading “Top 5 Facebook Strategy Tips To Engage Customers”

The Value of Customer Interviews

Do you Solicit Feedback From Your Clients? Every business on some level needs to know how satisfied their customers are with the services they provide. If they keep buying from you, then that may be the most important feedback a business can get. However, that may not be a great indicator. Perhaps your business is one … Continue reading “The Value of Customer Interviews”

Cookie Match Rate Insights For Data-Driven Ads

A match rate is the percentage of consumers we can find online via a cookie pool.  There are several factors to consider when we look to match offline consumer data to an online user ID or a cookie. Some cookies are more accurate than others — as a general rule, cookies associated with retail sites … Continue reading “Cookie Match Rate Insights For Data-Driven Ads”

5 Tips for Getting Testimonials

Getting testimonials is difficult to time the ask. Ninety-two percent of consumers say they trust word-of-mouth recommendations above all other forms of advertising, according to Nielsen. Needless to say, customer testimonials are among the most effective marketing tools available, because they: Serve as social proof. Build credibility and trust. Transcend platforms and marketing channels. Allow … Continue reading “5 Tips for Getting Testimonials”

Data-Driven Marketing: Media Plan Considerations

People have so much different content hitting them at any one time that it is difficult for your customers to filter out the noise and hear your story. To really be successful, you need to target your content to your consumer several times along different media channels (TV, Radio, Targeted Display, and Targeted Mobile Display, … Continue reading “Data-Driven Marketing: Media Plan Considerations”

How To Follow Brands On Social Media

Were you aware that liking your favorite brand page was not enough to see their posts in your newsfeed more often? How to follow brands on social media  is not clear. But if you don’t know that you need to, you won’t see that page in your feed as often. The way Facebook works is if … Continue reading “How To Follow Brands On Social Media”